Your customer relationships digitalized
Traditional customer service channels perfectly coordinated with digital options.
The ti&m channel suite is the omnichannel solution for supporting your customers and meeting all of their product and information needs. Our solutions do not separate the physical branch from the digital customer portal, or digital advice from in-person meetings. zwischen allen Kanälen.
Solutions with the ti&m channel suite enable a seamless transition between all channels and are as flexible as the user behavior of your customers.
The ti&m channel suite is modular and, thanks to the various business models, can be used as a flexible technological toolbox to implement your customized digitalization strategy. Differentiate yourself from the competition with tailor-made customer interface solutions that will keep your customers engaged, increase your productivity, and make it easier to acquire new customers.
Decoupling the back-end and front-end systems delivers crucial advantages: speed and agility in the front end and stability and efficiency in the back end. Third-party solutions or in-house developments can be integrated and rolled out at greater speed when combined with the channel suite development kit (CDK).
The basis of our technology
Decoupling the back-end and front-end systems delivers crucial advantages: speed and agility in the front end and stability and efficiency in the back end.
Give us a call or send us an email – our Head of Products René Konrad will be happy to advise you.